Frequently Asked Questions

How do I choose the right piece?

Start with the occasion, outfit neckline and preferred metal tone. Product descriptions include styling notes to help you decide whether a piece is better for everyday wear, gifting, festive styling or bridal-inspired looks.

How long does shipping take?

Processing usually takes 1 to 3 business days before dispatch. Delivery timing depends on destination and courier service. Tracking details are shared when available.

Can I return an item?

Eligible unworn items may be requested for return within the stated return window. Earrings, final-sale and personalised items may have restrictions unless they arrive damaged or incorrect.

How should I care for jewellery?

Keep pieces away from water, perfume and lotions. Store separately in a pouch or lined box and wipe gently with a dry cloth after wearing.