Contact Noor & Stone Jewelry

We Are Here To Help

Need help choosing a piece, checking an order or understanding our policies? The Noor & Stone Jewelry support team is here to make your shopping experience simple and reassuring. Send us your question with as much detail as possible, including your order number if you already placed an order.

Customer Support

Email: support@noorstonejewelry.com. We usually respond within 1 to 2 business days. During launches, holidays and sale periods, replies may take a little longer, but every message is reviewed carefully.

Order Help

For order changes, shipping address corrections or cancellation requests, contact us as soon as possible. Once an order has been packed or dispatched, changes may not be possible, but we will still guide you through the available options.

Returns And Product Questions

If an item arrived damaged or incorrect, include clear photos of the product, packaging and order details. For styling questions, mention the occasion, outfit colour and jewellery category you are considering so we can give more helpful guidance.